if you've got a new phone with the same number but don't have your old phone.if your device is lost or stolen, contact IT help and support on +44 1 immediately so we can remove it and register a new device.Access the Duo management portal and follow the Managing your devices guidance on Duo's website If you get a new phone, or have more than one device that you want to receive prompts on.add new or additional devices (such as a new phone or tablet).If you get a new phone and want to register that for MFA, or register an additional device, you need to use the Duo device management portal. However, we cannot support personal security keys due to the variety of configurations. You can enrol your own personal security key at any time. For example, if you work in a lab or cleanroom where devices are not allowed.Ĭontact IT Services help and support to request an MFA hardware token If your device isn’t compatible, or you’re a member of staff or postgraduate researcher and you don’t want to use your mobile device for MFA, you can request a hardware token instead. Set up MFA on a hardware token or security key Do not attempt to manually add your University account to the Duo Mobile app. To complete the MFA set-up process, you must register your device and the Duo Mobile app for your University IT account. Support for refugee students and scholars.Conferences, events, visitor accommodation and weddings.Research centres, institutes and networks.Subject taster sessions for Y12 and Y13 students.The text message will be sent whichever phone your number currently rings on. You have the same phone number on your new phoneįollow the instructions to request passcodes via SMS.Your old device does not require a cellular connection to do this, but it will need to connect to wifi. You still have your old device with the Duo app installedįollow the instructions to request and use a push notification using the Duo mobile app installed on your old phone How do I login to MIT services that leverage Duo two-factor authentication?. When authenticating to Duo, choose your back-up (or secondary) device. You can use any device that you already have registered. You have a second device registered for Duo.If you got a new phone, you should still be able to authenticate to Duo, as long as you fill one of these criteria: How to authenticate to Duo when I get a new phone? Once you've installed Duo, click on this link to register your phone with Duo.įollow the directions to register a new device here: How to Register a Smart Phone for Duo two-factor authentication If your new phone has a the same phone number, but you have switched mobile operating systems (e.g. You will also receive a second text message with the activation link.Click the button to Send Activation Code Result: You will receive a text message with a link to the application.Ĭlick on this link to install the Duo application.If your new phone has the same phone number as your old one and is the same operating system (iOS, Android, etc) If you get a new phone, you should register it for Duo authentication soon as possible. How to deactivate a device registered for Duo two-factor authentication Register your new device If, for any reason, you no longer have a device that was registered for Duo two-factor authentication, you should deactivate it immediately. Duo - What should I do if I get a new phone? How to switch registered devices.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |